Contact Us

Contact Us

When using the online store services provided by harmonylivingwood (“we”, “us” or “our”), if you need to communicate regarding order progress, delivery arrangements, after-sales processes, or related policy information, you may contact us through the channels listed below.

To help improve communication efficiency, we recommend preparing the relevant basic information related to your enquiry when contacting us.

Scope of Enquiries

The following contact methods may be used for enquiries or explanations related to our website services, including but not limited to:

Order status confirmation after an order has been placed
Delivery stages or receipt-related matters
Understanding cancellation, return, or refund processes
Clarification of published policy documents

All enquiries will be handled in accordance with the rules and policies currently in effect.

Contact Information

Address:
16 CHARLIE KELLAR ROAD,PICAYUNE, MS,39466, USA

Customer Service Email:
aftersale@harmonylivingwood.com

Customer Service Phone:
+1 (601) 207-0927

Service Hours

Monday to Friday
09:00–12:30 | 14:00–18:00 (Australian Time)

Use of Information

Any information provided during communication will be used solely for the verification and handling of the relevant matter.

Where personal information is involved, it will be processed and managed in accordance with our published Privacy Policy.

Additional Note

This “Contact Us” page is intended to provide information on available communication channels. It does not constitute a standalone commitment regarding the outcome of any specific matter and should be understood in conjunction with actual order status and the relevant policy documents.