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GDPR Data Protection Statement

GDPR Data Protection Statement

This statement explains the principles, scope, and user rights regarding the processing of personal data when using the harmonylivingwood (“we”, “us”, or “our”) online store and related features.
It is based on the European Union General Data Protection Regulation (GDPR) and is adapted to the Australian e-commerce context.

Scope and Applicability

This statement applies to all personal data processing activities related to users located in the European Union or whose personal data is subject to GDPR.
Regardless of the technical or operational environment, this statement serves as the reference for understanding such data processing.

It covers personal data collected through website pages, account functionalities, order processes, and necessary communication interactions.

Core Principles of Personal Data Processing

When processing personal information, we follow the core principles established by GDPR, including but not limited to:

  • Processing is based on clear legal grounds and business purposes.

  • Information usage is transparent and understandable to users.

  • Data collection is reasonable and relevant to the intended purpose.

  • Personal information is kept accurate and up-to-date where necessary.

  • Data retention periods correspond to processing purposes.

  • Reasonable measures are taken to reduce the risk of unauthorized use.

Purposes of Data Use

Personal data may be used for the following purposes in the course of providing online services:

  • Supporting order creation, confirmation, and fulfilment.

  • Account identification, necessary communications, and after-sales support.

  • Assisting payment verification and record management.

  • Analyzing website performance to optimize user experience.

  • Complying with applicable legal and regulatory requirements.

All processing is conducted to ensure normal website operations and service delivery.

Legal Basis for Processing

Under GDPR, personal data processing may rely on one or more of the following legal grounds, depending on the scenario:

  • Performance of a contract: For completing orders and related services.

  • Explicit consent: When voluntarily provided and authorized by the user.

  • Legal obligation: For tax, accounting, or regulatory compliance.

  • Legitimate interests: To maintain transaction security and service stability.

The applicable legal basis is determined according to the specific processing scenario.

User Rights Under GDPR

Users covered by GDPR may exercise the following rights regarding their personal information:

  • Access information about the processing of their personal data.

  • Request correction or update of inaccurate information.

  • Request deletion, where legally permissible.

  • Restrict or object to specific processing activities.

  • Withdraw previously granted consent, where applicable.

Requests will be evaluated and processed in accordance with identity verification requirements and legal obligations.

Data Retention and Security

Personal data is retained only as long as necessary to fulfil the intended business purpose and comply with legal obligations.
Reasonable technical and organizational measures are implemented to reduce the risk of unauthorized access, use, or disclosure.

Relationship with Other Policies

This GDPR Data Protection Statement should be read together with our Privacy Policy, Cookies Statement, and other relevant policy documents.
In case of discrepancies, the more specific guidance shall prevail.

Updates and Modifications

This statement may be updated due to changes in laws, regulations, or operational requirements.
The updated version applies from the date it is published on the website.

Contact Us

For questions regarding this GDPR Data Protection Statement or personal data processing, please contact us:

Address: 16 CHARLIE KELLAR ROAD, PICAYUNE, MS 39466, USA
Email: aftersale@harmonylivingwood.com
Phone: +1 (601) 207-0927
Service Hours: Monday–Friday, 09:00–12:30 | 14:00–18:00 (Australian Time)

Additional Note

This page provides information on GDPR-related data processing and does not constitute a separate statement on specific transactions, processing times, or individual cases. It should be read in conjunction with applicable policies and the actual circumstances of use.