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Payment & Checkout

Payment & Checkout

This Payment & Checkout Policy explains the basic rules regardin payment methods, order amounts, checkout procedures, and related considerations when placing an order through the harmonylivingwood1online store (“we”, “us”, or “our”).
This policy applies to transactions completed through this website and should be read in conjunction with other published policy documents.


Available Payment Methods

During checkout, the available payment methods will be displayed on the page.
Customers may use Visa or MasterCard to complete online payment following the on-screen instructions.

Payment methods not displayed on the checkout page are not supported for transactions on this website.


Currency and Order Amount

All orders are processed in Australian Dollars (AUD).
The amounts displayed on product pages and at checkout serve as the primary reference for confirming your order.

The total order amount includes all necessary costs, including:

  • Product price

  • Applicable customs duties

  • Australian Goods and Services Tax (GST, 10%)

A full summary of the checkout amount will be shown prior to order submission for verification purposes.


Payment Submission and Order Status

Once payment is submitted, the system will verify the transaction.
Orders will only proceed to the next processing stage after payment is completed and confirmed by the system.

If payment is incomplete or fails verification, the order will not enter the processing workflow. System records serve as the reference for order status.


Payment Information and Data Protection

All payment data is transmitted securely using technical safeguards.
Full card numbers or verification details are not stored by us. Payment card information is processed directly through the payment gateway.

Any collection or use of personal information will be handled in accordance with our published Privacy Policy and applicable data protection laws, including GDPR requirements.


Post-Checkout Confirmation

Upon successful payment and confirmation, the system typically sends an order confirmation to the contact information provided at checkout, which may include:

  • Order number

  • Summary of order amount

  • Payment status

This information can be used for subsequent order tracking or related communications.


Refunds and Payment Links

Where applicable, in cases of order cancellation or returns, refunds will be processed via the original payment method used at checkout.
The timeframe for funds to appear in your account depends on the payment provider and issuing bank.

For detailed information regarding refund eligibility and processing, please refer to our Refund Policy.


Possible Payment Status Differences

In certain cases, differences in timing may occur due to payment verification, system processing, or banking procedures.
Such discrepancies will be clarified based on system records and payment results.


Contact Us

If you have questions regarding this Payment & Checkout Policy or a specific payment issue, please contact us:

Address:
16 CHARLIE KELLAR ROAD,PICAYUNE, MS 39466, USA

Customer Service Email:
aftersale@harmonylivingwood.com

Customer Service Phone:
+1 (601) 207-0927

Service Hours:
Monday to Friday
09:00–12:30 | 14:00–18:00 (Australian Time)


Additional Note

This Payment & Checkout Policy outlines the general rules for online transactions. It should be interpreted in conjunction with actual order status and other relevant policy documents.